Support
With technical questions please contact the MCSC helpdesk from Monday until Friday from 08:30 until 12:30 and from 13:30 until 17:30 through the number +32 (0)16 49 99 10
M.C.S.C. Customized Service
MCSC does not stop at delivery, the technical team of MCSC installs and configures all delivered devices according to your needs and wishes: customized Service !
Our technical staff get the systems up and running in your environment, in your network with your software and settings including full migration of data and settings from the 'old' to the 'new' system and all of this at affordable prices.
If, despite the high quality, a technical problem occurs you can rely on our specialists to come on site, analyse and solve the problem.
Carepacks guarantee repairs within predefined time limits and with the MCSC Managed Services you choose for IT without worries.
Exclusive Service
Guarantee
Take advantage of the carepacks offered by MCSC and most manufacturers!
With a small extra cost you can sleep on both ears.
100% Quality
Since 25/9/2003, MCSC has been one of the ISO 9001 certified companies for its activities: 'Total solutions related to the sale of hardware and software, the provision of services, software development and training'
On Time Delivery
An agreement is an agreement, our deliveries and installations are always carried out according to plan.
User Friendly Services
All our employees receive training in customer service.
Development
The MCSC development team develops software, apps and websites according to our customers needs.
RMA
If a product delivered by MCSC does not meet quality requirements, you can contact MCSC from Monday until Friday between 08:30 until 12:30 and between 13:30 and 17:30 via the number +32 (0)16 49 99 10
Privacy-GDPR
MCSC respects the GDPR General Regulation EU 2016/679 in force since 24 May 2016 with regard to the protection of privacy in the processing of personal data.
More details can be found here.